1. Scope
This policy covers the tekrislabs.com website, including the contact form, and the products listed on our Productspage. “Tekris Labs,” “we,” and “us” refer to the operator of this website.
If a product handles data beyond what is described here, its product page will link to a supplementary disclosure. Our website and products are not directed to children under 13, and we do not knowingly collect their personal information.
2. Information you provide
When you contact us, you provide your email address, your name if you include it, the inquiry type, an optional product, and your subject and message. We use this to reply and provide support.
Please don't include passwords, API keys, authentication codes, or payment details in a message.
3. Website and technical information
Our hosting provider processes the technical information needed to deliver pages and protect the service, such as IP address, browser type, and requested pages, in request and security logs. The website uses no analytics, advertising trackers, or tracking cookies, and requires no account.
4. ChatGPT plugins
Our current ChatGPT plugins are skills-based: they give ChatGPT instructions and reference material, and they do not connect to any server we operate. Your conversations, files, and prompts are never sent to Tekris Labs. Your use of ChatGPT is governed by OpenAI's Privacy Policy.
If a future product sends information to a service we operate, we will disclose what it collects and why before it is listed.
5. How we use information
We use information only to respond to messages and privacy requests, operate and secure the website, improve our products based on your feedback, and meet legal obligations. We do not sell personal information, use it for advertising, or send marketing email.
6. Service providers
- Vercel hosts the website and processes request logs (privacy policy).
- FormSubmit forwards contact-form submissions to our inbox by email (formsubmit.co).
- Apple (iCloud Mail) hosts the mailboxes where messages are received (privacy policy).
These providers may process information in the United States and other countries under their own safeguards. We may also disclose information when required by law or to protect the safety and security of users or Tekris Labs.
7. Retention
Contact messages are kept for up to 12 months after your inquiry is resolved, then deleted; you can ask us to delete one sooner. Hosting logs are kept by Vercel for a limited period under its standard settings.
8. Security
We use encrypted connections, collect only what the contact form needs, validate submissions, and restrict access to our inbox. No online service can be guaranteed to be completely secure.
9. Your rights
You can ask to access, correct, or delete personal information we hold about you, or to receive a copy of it. We honor these requests wherever you live, as far as we reasonably can, and may need to confirm that you control the email address involved. You may also have the right to complain to your local data protection authority. To make a request, see Contact below.
10. Third-party services
Our website links to plugin directories and other external sites. They operate under their own terms and privacy policies, which Tekris Labs does not control.
11. Changes to this policy
We update this policy when our products, providers, or legal obligations change; this page always reflects current practice. We will post material changes before they take effect.
12. Contact
For privacy questions or requests, email support@tekrislabs.com or use the contact form.